Fourth but most certainly not least in our lineup of supported mobile platforms, Kayako Mobile for BlackBerry is now available in BlackBerry App World.
Joining Kayako Mobile for iPhone, iPad, Android and Windows Phone, Kayako Mobile for BlackBerry offers full ticket management on-the-go, including support for advanced searching, filtering and file attachments – enabling your team to stay in touch with your customers and stay on top of support tickets in the field, or in the coffee shop.
- Helpdesk overview with department and status ticket counts
- Full ticket searching
- Quick access to inbox, my tickets and starred ticket filters
- Support for viewing ticket notes, time tracking information and custom fields
And much more to come. Get the app from BlackBerry App World, and share with us your feedback and suggestions.
In order to take full advantage of Kayako Mobile’s features, please make sure your helpdesk is up to date.