Kayako for iOS has been rebuilt from the ground up: for speed, for usability and for iOS 7*.
It’s native. We love native apps. We don’t think anything else comes close to usability and speed. Native also allows us to take advantage of the great platform-specific features, like all Kayako mobile apps do.
It’s fast. Speed is a key focus. Both in performance and how quickly you can reply to and resolve tickets on the go. Kayako Mobile loads tickets and lists faster than ever before, and takes advantage of swipe gestures to page back and forth between views.
- Access all your departments and tickets
- Reply to tickets, update ticket fields and add notes
- One-tap access to saved searches (filters)
- View custom fields and file attachments
- Time tracking and billing entry support
- New: Swipe to star tickets for bookmarking
- New: Improved search: search within a current view or across the entire helpdesk
- New: Improved offline caching, with a “last loaded” indicator
- New: Gestures to navigate between views (like Mail.app)
- Coming soon: iPad optimized version (coming very soon)
- Coming soon: Support for ticket macros
Get the app
The new Kayako for iOS is available in the App Store now. Take your customers with you – wherever you go.
Your Kayako helpdesk must be up to date to 4.60 or later to use the latest Kayako for iOS.
Also check out Kayako for Android, Windows Phone and Blackberry. Because customer service isn’t just a desk job.