Kayako blog

We are working on a new component for Kayako desktop applications (InstaAlert, SyncWorks and the operators’ application) which will automatically check for new application versions and optionally download and install them for you.

We understand that opinions about automatic updaters vary, as do organization network security and rules. So, we are asking customers to contribute their thoughts and ideas about the matter in this forum thread:  http://forums.kayako.com/f56/automatic-pc-software-updater-read-me-25233/

Your input will help us tailor the automatic updater to suit your needs and network requirements. We really appreciate your feedback!