Kayako blog

We’re pleased to announce that 3.60.00 Release Candidate 1 is now available for download from the Members’ Area (https://members.kayako.net). The correct file to download is the one marked ‘3.60.00 UNSTABLE.’

The build resolves more than 70 bugs, important security issues and introduces several new features, including:

• Multibyte ticket searching.
• iconv/mbstring switch for e-mail processing.
• Support for Microsoft’s MHT format.
• Recursive attachment parsing of .EML attachments.
• .. and much more.

We are offering a free month’s support and upgrades or a free InstaAlert Pro license to early adopters of our Release Candidate build.

For more information, please see the release thread: 3.60.00 Release Candidate 1 available now

We are looking forward to your feedback!