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Interruption to support and sales service, Tuesday 26th May

Posted by Jamie Edwards on May 26, 2009 – 9:09 AM

Following a security situation in our main office’s local area, restrictions to movement have been imposed by police – which means that we have been unable to reach office.

As a result of this, our support and sales service will be interrupted throughout today, Tuesday 26th May. We will hopefully be able to return to normal service shortly. Until then, we will be attending to any critical support and technical issues remotely.

We apologize in advance for any inconvenience this may cause to you, and will keep you updated.

Update: We’re back on track, and all services are running smoothly.

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  • http://www.readywire.com/ Rick

    I hope everyone on your team is safe! You’re in our thoughts!

  • http://www.readywire.com/ Rick

    I hope everyone on your team is safe! You’re in our thoughts!

  • http://www.kayako.com Jamie Edwards

    Thanks Rick. Everyone is OK – working overtime to ensure customers are not kept waiting :)

  • http://www.kayako.com Jamie Edwards

    Thanks Rick. Everyone is OK – working overtime to ensure customers are not kept waiting :)

  • http://www.ds-host.co.uk Dave

    Thanks for keeping us informed of any issues, etc., Jamie.

    Just noticed a typo in the paragraph, it should read Tuesday 26th May (not Tuesday 25th May).

  • http://www.ds-host.co.uk Dave

    Thanks for keeping us informed of any issues, etc., Jamie.

    Just noticed a typo in the paragraph, it should read Tuesday 26th May (not Tuesday 25th May).

  • http://www.kayako.com Jamie Edwards

    Thanks Dave, corrected.

  • http://www.kayako.com Jamie Edwards

    Thanks Dave, corrected.

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